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Shipping Information

MOST ORDERS ARE DELIVERED WITHIN 7 DAYS, BUT PLEASE ALLOW AT LEAST TWO WEEKS JUST IN CASE!

Fillyboo offers free shipping for all orders. Most parcels are shipped directly from our factory in Bali, Indonesia, using our partner - DHL EXPRESS.

We aim to have your Fillyboo items delivered to you within 1 week of you placing your order.

Due to the many elements that go into making our unique styles, some items may require a final process before they can be shipped to you.
For these items, it may be a few extra days before you receive your shipping notification with parcel tracking. Delivery on these styles can take up to 2 weeks.

Please contact us on studio@fillyboo.com if you would like an accurate estimate of the arrival date for your order. Please include your full name and order number so we can respond quickly.

We are working very hard to get your order to you as quickly as possible, but during busy periods, there may be some delays meaning we are not able
to guarantee delivery dates to accommodate special events. We will do our best though!

Once your Fillyboo order is ready to ship, you will receive an email notification with DHL tracking information.
This email will be sent to you 1-7 days after you place your order.

Fillyboo already uses the fastest international shipping option available, so overnight or expedited shipping options are not available.

We are not able to change or cancel your order once it is received, so please double check your order, as well as your delivery and contact information carefully.

We are unable to deliver to PO BOXES (except in the UAE).

All customers are responsible for the payment of DUTIES AND TAXES incurred when orders are shipped internationally.

 

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