How much is shipping?
Fillyboo provides free express shipping from all orders above $200.
A flat rate of $10 AUD applies to orders under $200.
Where is my order being shipped from?
Orders are shipped directly from Sydney Australia or our factory in beautiful Bali, Indonesia using either Australia Post (express post), or UPS express (if shipped from Bali).
When will I receive my order?
Most orders are shipped within 1-3 days, however due to the many elements that go into making our handmade pieces, some items may require a final process before they can be shipped.
For these items, it may be a few extra days before your order is ready to send.
You will receive a shipping confirmation with tracking information when your order has been shipped.
Can I change or cancel my order?
We are not able to change or cancel your order once it is received, so please double check your order, as well as your delivery and contact information carefully. This includes items ordered via Trunk Show or on Pre Order.
Items ordered on pre order?
Please note that the estimated ship date for pre order items may vary by up to 3 weeks. We will do our very best to keep you updated on any changes to the expected shipping dates.
Fillyboo collections are hand made in small quantities. We may offer our most popular styles on a pre order basis if existing inventory is sold out and new production is scheduled to arrive soon.